“If there's a book that you want to read, but it hasn't been written yet, then you must write it.” - Toni MorrisonI may be described as being passionate, organised, motivated, a team player and successful at cultivating customer service ratings through exemplary service. While my goal is to gain extensive experience for my career aspirations, I have a humble attitude to learn every day, whether for work or for personal development. Encompassing over 19+ years of tourism experience, I am honoured to be a recipient of the S.T.A.R. Award (Special Thanks And Recognition) awarded by the Ministry of Tourism in Malta in recognition for enhancing visitors experience on the Maltese Islands at the workplace. While having embarked on a new journey within the Real Estate Industry for the last eight (8) years+ the key areas I specialise in include: Administration Operations Procedure DevelopmentBusiness Development Cultivating Customer Service & Quality Staff Interviewing, Recruiting, Training & SupervisionPayrollCommunicationTeam Building/LeadershipOrganizing, Planning & Coordinating team activitiesDrive Team PerformanceCareer MentoringNegotiation Property Management Commercial Letting/SalesResidential Letting/SalesLanguages: English, Maltese, Italian, French